Privacy Policy
1. Overview
This Privacy Policy describes how FaangTalk ("we", "us") collects, uses, and protects your personal information when you use faangtalk.org and app.faangtalk.org (together, "the Service").
2. Information We Collect
- Account information — name, email address, and profile details you provide when registering;
- Session information — scheduling details, feedback, and notes related to mock interview sessions;
- Payment information — processed by third-party payment providers; we do not store full card numbers;
- Usage data — log data such as IP address, browser type, pages visited, and timestamps, collected automatically.
3. How We Use Your Information
- To provide, operate, and improve the Service;
- To schedule sessions and connect you with interviewers;
- To process payments and prevent fraud;
- To communicate with you about your account, sessions, and updates to the Service;
- To comply with legal obligations.
4. Sharing of Information
We do not sell your personal information. We share it only:
- With interviewers, to the extent needed to conduct your sessions;
- With service providers who help us operate the Service (hosting, payments, analytics), under confidentiality obligations;
- When required by law or to protect the rights and safety of users and the Service.
5. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling them may limit some functionality.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data at any time.
7. Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.
9. Children
The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page with an updated revision date.
11. Contact
Questions about privacy? Contact us at info@faangtalk.org.